Reservations and booking changes (US and Canada)
US and Canada reservation enquiries in English, including ticket purchases and trip changes. Review the airline’s booking-service fees before requesting a transaction.
An independent reference. Birch Waypoint is not United Airlines’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
United publishes a US and Canada reservations contact alongside other specialist service routes. Use the department label to distinguish a flight booking from baggage, MileagePlus or a vacation package. A reservations phone is not an account-number lookup, and any agent-assisted transaction remains subject to United’s current terms.
US and Canada · 24 hours daily
United lists this English-language reservation line for US and Canada callers. Agent phone bookings carry a published $25 fee; this is not a dedicated refund department.
US and Canada
English and Spanish. For problems with checked bags; no operating hours were stated for this desk on the source.
Use this form to request a refund or check its status. Expense reimbursement and flight-disruption compensation use United Customer Care; eligibility is assessed by United.
For a new United Airlines booking, compare the fare and journey details with the airline or the seller. This contact guide does not issue a ticket or take a payment.
Open booking optionsAn existing United Airlines ticket follows the conditions set by its issuer and fare. Review those conditions before choosing an amendment or cancellation route; a request does not establish cash-refund eligibility.
Open booking managementThe airline or ticket seller determines eligibility and any amount due. A general phone number is not a separate refund department.
Read refund guidanceA loyalty membership number identifies your own account; it is not a customer-service telephone. Use the airline’s sign-in or account recovery page to retrieve it privately.
1-800-421-4655MileagePlus Service Center · US · Daily 7 am–midnight Central
View department informationThis is the airline’s professional-agent resource. Access, eligibility and any agency fares or discounts are controlled by the airline, not the directory.
View department informationCheck the United Vacations / ALG Vacations Corp. page for this specific department. Use it for the purpose shown here; private case details belong with the provider.
1-888-854-3899United Vacations package support · US
View department informationCheck the United Packages / Priceline page for this specific department. Use it for the purpose shown here; private case details belong with the provider.
1-833-901-4500United Packages booked with Priceline · US
View department informationCheck the United Cargo / TrustUA page for this specific department. Use it for the purpose shown here; private case details belong with the provider.
1-855-822-2737United Cargo TrustUA — funeral shipments · US
trustua@united.comView department informationCheck the United Airlines page for this specific department. Use it for the purpose shown here; private case details belong with the provider.
View department informationCheck the United Airlines page for this specific department. Use it for the purpose shown here; private case details belong with the provider.
View department informationCheck the United Airlines page for this specific department. Use it for the purpose shown here; private case details belong with the provider.
1-800-228-2744Accessibility Desk · US
View department informationCheck the United Airlines page for this specific department. Use it for the purpose shown here; private case details belong with the provider.
View department informationLook up the airport on the airline’s own airport-information page. A central US reservations number is not a direct telephone for every airport, station or ticket office.
View department informationCorporate and investor enquiries have a separate published route. This directory does not list a private CEO number or describe a passenger reservations line as executive or HR support.
View department informationThe airline’s careers site provides public employment information. Current staff and retirees should use their employer-issued HR or benefits channels. The passenger reservations number is not presented as an HR, payroll or employee-benefits line.
View department informationKeep private account information for the company’s secure channel.
Identify whether the matter concerns a flight, a loyalty account or a package.
Check the seller named on the ticket before requesting an amendment.
Review any handling fee before approving an agent-assisted transaction.
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Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction