US Service Center
1-855-839-4499US
General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.
General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.
An independent reference. Birch Waypoint is not SWISS’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
For SWISS, check the contact’s region and purpose before sharing details of an account. Write down the affected flight date and the reservation reference for a private conversation. The linked source can change after its recorded review date.
US
General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.
Keep private account information for the company’s secure channel.
Separate the carrier operating the flight from the seller that issued your ticket.
The airline or original seller decides which fare restrictions apply to your request.
Compare any proposed itinerary with the dates and connections in your original booking.
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Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction