US customer service and reservations — New York local number
General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.
An independent reference. Birch Waypoint is not Finnair’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
The Finnair record is arranged around the company’s documented contact routes. Compare any proposed itinerary with the dates and connections in your original booking. A source date describes the evidence review, rather than a live service-status check.
US · Mon–Fri 8 a.m.–8 p.m.; Sat–Sun 8 a.m.–6 p.m. Eastern Time
General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.
For a new Finnair booking, compare the fare and journey details with the airline or the seller. This contact guide does not issue a ticket or take a payment.
Open booking optionsAn existing Finnair ticket follows the conditions set by its issuer and fare. Review those conditions before choosing an amendment or cancellation route; a request does not establish cash-refund eligibility.
Open booking managementThe airline or ticket seller determines eligibility and any amount due. A general phone number is not a separate refund department.
Read refund guidanceCheck the Finnair page for this specific department. Use it for the purpose shown here; private case details belong with the provider.
1-323-694-7646US customer service — Los Angeles · US · Mon–Fri 8 a.m.–8 p.m.; Sat–Sun 8 a.m.–6 p.m. Eastern Time
View department informationKeep private account information for the company’s secure channel.
Separate the carrier operating the flight from the seller that issued your ticket.
The airline or original seller decides which fare restrictions apply to your request.
Compare any proposed itinerary with the dates and connections in your original booking.
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Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction