New and existing reservations. For an existing refund request, use the separate refund-status route; baggage enquiries have their own contact.
An independent reference. Birch Waypoint is not Delta Air Lines’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
Delta’s primary published line handles reservations and general flight enquiries. The record also keeps baggage contacts and the airline’s online change and refund guidance separate. Before asking to amend a trip, identify whether Delta or another seller issued the ticket; a baggage report needs its own reference.
US · 24 hours daily
General sales and reservation assistance. Refund status has a separately published department; ticket eligibility still depends on the ticket and issuer.
US · Monday–Friday 8 am–7 pm Eastern; closed Saturday, Sunday and US holidays
US · Daily 6 am–midnight Eastern
For a new Delta Air Lines booking, compare the fare and journey details with the airline or the seller. This contact guide does not issue a ticket or take a payment.
Open booking optionsAn existing Delta Air Lines ticket follows the conditions set by its issuer and fare. Review those conditions before choosing an amendment or cancellation route; a request does not establish cash-refund eligibility.
Open booking managementThe airline or ticket seller determines eligibility and any amount due. A general phone number is not a separate refund department.
Read refund guidanceCheck the American Express page for this specific department. Use it for the purpose shown here; private case details belong with the provider.
1-800-528-4800American Express card account support · US · 24 hours daily
View department informationCheck the Delta Air Lines page for this specific department. Use it for the purpose shown here; private case details belong with the provider.
1-800-323-2323SkyMiles member reservations and assistance · US
View department informationCheck the Delta Air Lines page for this specific department. Use it for the purpose shown here; private case details belong with the provider.
View department informationCheck the Delta Vacations page for this specific department. Use it for the purpose shown here; private case details belong with the provider.
1-800-800-1504Delta Vacations packages · US · 6am–8pm CT
View department informationCheck the Delta Air Lines page for this specific department. Use it for the purpose shown here; private case details belong with the provider.
View department informationThis department reports the status of a Delta refund request. It is separate from the general reservations line and does not promise approval of a new request.
1-800-847-0578Delta refund status · US · Mon–Fri 8 a.m.–7 p.m. Eastern Time; closed US holidays
View department informationCheck the Delta Air Lines page for this specific department. Use it for the purpose shown here; private case details belong with the provider.
1-800-325-8224Delta baggage service · US · 6am–midnight ET, daily
View department informationCheck the Delta Air Lines page for this specific department. Use it for the purpose shown here; private case details belong with the provider.
1-404-209-3434Accessible travel assistance · US
View department informationCheck the Delta Air Lines page for this specific department. Use it for the purpose shown here; private case details belong with the provider.
View department informationCheck the Delta Air Lines page for this specific department. Use it for the purpose shown here; private case details belong with the provider.
View department informationCheck the Delta Air Lines page for this specific department. Use it for the purpose shown here; private case details belong with the provider.
View department informationKeep private account information for the company’s secure channel.
Find the ticket issuer on the confirmation or receipt.
Bring the affected travel dates and reservation code to the private conversation.
For a bag enquiry, keep the claim reference separate from the flight booking.
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Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction